Services
We are dedicated to serving our citizens and being responsible for them.
Providing quality service is the hallmark of our Woreda.
Our service quality principles
- We provide accurate, honest and error-free service
- We provide service to citizens (our customers) with humility
- We buy for the values we set
- We always strive for quality
- We respond quickly to the questions and comments of citizens (our customers).
- We are responsible for the services we provide and the decisions we make
Rights of our customers
- To be treated with dignity according to the service delivery standard we set
- Getting fair service
- Disability, the elderly and special attention need to receive special attention and services.
- To submit complaints and comments on our service
- Getting a fair response to your complaint
- Obtaining the institution's planning and implementation information
- They have the right to inform the media, public ombudsman, courts and other relevant bodies when they do not receive an adequate and timely response.
Obligations of our customers
- Establishing continuous communication
- Transparency and trust
- Being ready to learn
- Working together
- To contribute to good governance
- Struggle to dry up the source independent of rent collection
- Measure only by work results
- Fulfilling the conditions set for service
The main services provided by the institution
All
Chief Executive Officer of the Woreda
Coordination of communication issues and public participation development
Coordination of land development and management
Coordination of women, children and social issues
Education coordination
Health coordination
Public Service and Human Resource Development Coordination
Security and critical event registration coordination
Trade and revenue coordination
Work skills and technology development coordination
Youth and sports coordination
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